Avoiding leadership pitfalls: strategies for success in health care

Management consultant and author Roger A. Gerard discusses his article, "10 ways health care leaders sabotage their own success—and how to stop." He identifies common, often unintentional, ways health care leaders undermine their credibility and effectiveness, frequently due to a lack of formal leadership training. Roger outlines ten key pitfalls, including failing to clarify priorities, attempting to motivate rather than listen to already dedicated staff, treating professionals as liabilities, leading remotely instead of observing frontline work, permitting blame, breaking promises, and ignoring the wisdom of those doing the daily tasks. To counter these tendencies, Roger proposes five promises every leader should make and keep—focused on listening, support, growth, compensation, and backing staff—along with two crucial actions: "Go and see" the work being done and "Go and do" what's needed to remove barriers and improve processes, ultimately fostering trust and a high-performing culture.

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