Criticism stings because doctors care deeply about their work

Pediatrician and certified coach Jessie Mahoney discusses her article "Dealing with physician negative feedback." Jessie validates the pain that comes with criticism, noting that it hurts not because physicians are weak, but because they are human and deeply invested in their patients. The conversation explores the physiological response to negative reviews, suggesting practical mindfulness techniques like placing a hand on the heart to lower cortisol and signal safety. Jessie advises against the habit of rumination, encouraging doctors to instead create a "generous story" that frames the feedback through a lens of curiosity rather than shame. Discover why prioritizing integrity over being liked is essential for sustainable medical practice.

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