Focusing on medicine's core, not administrative chores

Physician executive Grace E. Terrell discusses her article, "Physicians must innovate and focus on medicine's core, not chores." She introduces the concept of "core vs. chore," urging health care workers to distinguish essential patient care duties from the administrative tasks that often dominate their time, exemplified by an incident where staff prioritized EHR procedures over immediate patient needs. Grace highlights how poorly designed technology like EHRs, regulatory demands, and inefficient workflows contribute significantly to physician burnout, administrative burden, and information chaos, noting that physicians spend nearly twice as much time on EHR and desk work as they do on direct patient care. The conversation explores solutions such as redesigning care delivery models to delegate non-essential tasks, utilizing technology-enabled support teams, and enabling clinicians to practice at the top of their license, ultimately aiming to recenter health care on its core mission, reduce costs, and improve both patient and clinician experiences.

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