April 22, 2026

Gradually, then suddenly: Dr. Robert Wachter on health care's giant AI leap

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What if the biggest problem with electronic health records was not the technology itself, but that we expected it to transform medicine when it could only lay the foundation? Robert Wachter, professor and chair of the Department of Medicine at the University of California, San Francisco, joins the show to discuss his book, A Giant Leap: How AI Is Transforming Healthcare and What That Means for Our Future. He explains why AI is the first technology that replicates what doctors thought only they could do, from diagnosing complex cases to demonstrating empathy. You will hear how Open Evidence dethroned UpToDate as the go-to clinical knowledge tool, why AI scribes went from experiment to expectation in just two years, and what the Waymo model of incremental trust teaches us about avoiding a catastrophic setback in medical AI. Wachter also explores the deskilling debate in medical education, why the doctor-patient relationship may not be as irreplaceable as physicians believe, and how primary care could look radically different within a decade. If you are trying to understand where AI in health care is headed and what it means for your career and your patients, this is the conversation to hear.

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