How physicians can turn criticism into collaboration for better teamwork

Licensed counselor and certified coach Mary Remón discusses her article "How doctors can turn criticism into collaboration." Mary explains why physicians often react defensively to suggestions from colleagues, citing hierarchy, malpractice fears, time pressures, and challenges to expertise. She reframes criticism as a "gift," using analogies like apples and pears to show how doctors can acknowledge input without necessarily adopting it. Mary shares practical strategies such as proactively inviting opinions, practicing active listening, and creating structured spaces for feedback. Listeners will gain actionable tools to reduce defensiveness, strengthen interprofessional relationships, and improve patient safety and outcomes by fostering a culture of trust and collaboration.

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