Aug. 26, 2025

This isn't burnout, it's moral injury

Family physician Jonathan Bushman discusses his article, "." He shares the story of a young physician who was told to remove her most complex patients from her panel to protect the health system's performance metrics. Jonathan uses this powerful...

Family physician Jonathan Bushman discusses his article, "The hidden moral injury behind value-based health care." He shares the story of a young physician who was told to remove her most complex patients from her panel to protect the health system's performance metrics. Jonathan uses this powerful example to explain moral injury: a deep, ethical wound that is fundamentally different from burnout. The conversation exposes how value-based payment models, even in not-for-profit systems, can incentivize data manipulation and force doctors to choose between their patients' well-being and their employer's bottom line. He argues that this crisis of integrity is a primary reason many physicians are leaving employed positions for independent models like direct primary care (DPC), where they can answer directly to their patients instead of a spreadsheet. His core message is an urgent call to confront the reality that when "value" becomes code for "profitable," the entire system's moral compass is at risk.

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