Patients turning to TikTok for health advice? It's more common than you might think.
Understanding why patients or their families seek information online is crucial. It provides context about their past healthcare experiences and any negative interactions they've had.
Here's my approach in these situations:
- Listen and understand their reasons for seeking information online.
- Evaluate the credibility of the information they've found.
- Gently guide them towards reputable sources and provide clear recommendations.
In 2023, a survey showed that 60% of people have used social media for health-related information.
How do you ensure your patients get the right information and feel heard?
Amanda Heidemann, family physician and senior clinical content consultant for clinical effectiveness at Wolters Kluwer Health, discusses her article, "Gen Z's DIY approach to health care."
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