It's crucial to recognize that, in the current landscape, hospitals and health systems aren't aiming to substitute the invaluable human touch and expertise that individuals bring to their roles. Rather, the overarching objective is to enhance and streamline processes, particularly by mitigating the administrative burdens that can encumber the essential work of pharmacists, pharmacy techs, CNAs, nurses, physician assistants, and physicians.
By reframing the discourse, we acknowledge the significance of preserving the human element while embracing technological advancements to bolster efficiency. It's about augmenting human capabilities, not replacing them, thereby empowering healthcare professionals to focus more on patient care and less on administrative tasks. This approach not only honors the expertise and dedication of healthcare workers but also optimizes the delivery of healthcare services, ultimately benefiting both patients and providers alike.
Scott Ellner has been a general surgeon for over 20 years, and can be reached at PEAK Health.
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